Last Updated: August 10, 2026
Ear Dell'Africa Adventure ("we", "us", "our") is a Tanzanian-based safari company headquartered in Arusha, Tanzania. Protecting your privacy is a top priority for us. This privacy notice explains how and what type of personal data will be collected, why it is collected, and with whom it is shared.
We process personal data in accordance with the Tanzania Personal Data Protection Act 2022 (PDPA) and applicable international standards where relevant to our business operations. We act as the Data Controller as defined by relevant data protection laws.
1. What personal data will be collected?
We will collect and process various types of personal data about you whenever you make a holiday booking that we require to fulfill your holiday. This can sometimes include:
- Full name as per your passport
- Date of birth and age
- Next of kin
- Email address, postal address, and telephone number
- Insurance and passport details
- Details of any medical conditions or dietary requirements
- Passenger weights (where required for certain charter flights or ballooning safaris)
- Communications with you in relation to your booking
2. Why is it being collected?
We collect data that is relevant and necessary for specific, legitimate purposes:
- Service Delivery: To manage your enquiry, deliver your safari, and communicate with you before, during, and after your trip.
- Vital Interests: We collect health, dietary, and accessibility information where necessary to protect your vital interests, safeguard your wellbeing, and accommodate emergency medical needs.
- Legal Obligation: To comply with legal and regulatory requirements regarding tourism operations in Tanzania.
- Legitimate Interest: We use aggregated, anonymised usage data (via trusted third-party analytics providers) to improve our website experience.
3. Who will have access to your personal data?
In order to fulfill your holiday booking, we will need to share information with our trusted partners, such as ground handlers, transport providers, and accommodation lodges in the destination you are visiting. We require that our local agents delete this sensitive information 30 days after your tour ends.
We also utilize secure, industry-standard third-party cloud infrastructure to manage our databases and host our website. We do not sell your data, nor do we use it to train AI models.
4. How long do we keep your personal data?
We will retain your booking and trip data for six years from the date your trip ends. This reflects the limitation period for contract-based claims under the Tanzanian Law of Limitation Act (Cap. 89), and satisfies applicable bookkeeping and statutory record-keeping obligations. We will not retain your personal data for longer than necessary.
5. Your Rights
Where permitted by applicable law (including PDPA and international laws), you have the right to:
- Access your personal data held by us.
- Update or correct your personal data.
- Request the deletion of your personal data from our records if it is no longer needed.
- Restrict the processing of your personal data in certain circumstances.
6. Contact Us
If you have any queries about this policy or how we use your personal data, you can contact our Data Protection team at info@eardellafrica.com.